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Updated by user Feb 04, 2020

They actually resolve it last year after few weeks back and forth. I received my money back. So they are reasonable with their solution

Original review posted by user Aug 05, 2019

Let me tell you how this site works. You are going through their site to purchase merchandise.

If you get a lot of cashback, they will just go ahead to cancel your account, citing you violate their policy and BASICALLY STEAL your cashback. They get the money from the stores where you purchased your items from. But they WILL NOT pay you.This is my story:

"I called their customer service number and asked an agent to reinstate my account. She said my account was cancelled last year, so she suggested me to open a new account.

I asked her: "Are you sure it's okay to open a new account? Are you still going to pay me my cashback?" She said "Yes, you can go ahead and open a new account. We will pay you your cashback". So I trusted her and open the new account.

Now they are saying that because I have 2 accounts under one household, they cancel my account and will not pay me a penney from my $600 cashback. I know for sure I have at least $600 in my account at the moment they cancel it. I received all the merchandise and paid money to the stores I purchased going through their site."

I could have gone through other cashback sites and still have some of those cashback.

But by going through them, I BASICALLY LEFT with nothing from my thousands dollars worth of purchase, and they WALK AWAY with $600 in free money.

BE AWARE OF THIS SCAMMING SITE. I'm still fighting to get my money here

Reason of review: Poor customer service.

Monetary Loss: $600.

Preferred solution: pay me my cashback.

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